Correction of error 80710102 on PS3

From the PlayStation 3 console, you can enter the PlayStation Network service, which allows you to expand the capabilities of the console. Here you can not only play and compete with other users, but also communicate, share achievements. Many games do not work without connecting PSN.

While playing on PS3, an error 80710102 may occur, indicating a DNS failure.

Therefore, a very unpleasant situation when the console refuses to enter the PSN or flies out of it at the wrong time. Usually, you receive the error message DNS 80710102.

According to the decoding PS3 codes, it means a conflict of IP addresses. That is, in the local network where our console is located, there is another device with exactly the same IP. Either the console has problems connecting to the router. Consider how to fix error 80710102 on PS3, depending on the reasons for it.

Solutions

To begin with, try to fix the error with standard actions when any computer equipment hangs:

  • disconnect and reconnect the Internet to the console;
  • reboot the console;
  • reboot the router, it is advisable to turn it off for a few minutes and turn it on again.

It is unlikely that this will help, however, it is necessary to make sure that the error is indeed systemic, and not a banal glitch.

Correction of error 80710102 in most cases comes down to manually setting up ip on the Playstation 3:

  1. Go to the network connection settings on the computer.
  2. Select the properties of the current connection.
  3. On the console, go to the "Settings" menu, "Network Settings".

  4. Select "Internet Connection Settings".
  5. Confirm disconnection from network.
  6. Select “Special” settings.
  7. Connection method "Wireless".

  8. Click Scan.

  9. Select your encryption method (from the settings of the router).

  10. Enter your wireless network password. Password entry
  11. Ethernet operation mode “Select automatically”.
  12. In the settings of the IP address, select "Manual".
  13. Enter ip, as on the computer, except for the last digit. Change it to any other.
  14. Leave the rest of the settings as on a computer.

If the problem persists, you need to manually enter the DNS addresses:

  1. Spend all points of the previous instruction to the IP input window.
  2. IP select "Automatic".
  3. In the DHCP window, select "Do not install."
  4. Set the DNS settings manually. Register Primary 8.8.8 and Secondary 8.8.4.4.

  5. MTU select "Automatic".
  6. Proxy server mark "Do not use."
  7. UPnP turn on.

You can also register the following DNS addresses:

  • 2.2.2 and 4.2.2.1.
  • 88.8.8 and 77.88.8.1.
  • 67.222.222 and 208.67.220.220.

DNS servers are used to convert alphabetic domain names to ip and back. DNS providers often work very slowly, freeze, or do not work at all for a while. Public DNS, for example, from Google or Yandex, allows you to achieve greater speed of the Internet connection, filter sites, and bypass the blocking. It is because of the problems of the provider's DNS servers that an error 80710102 may occur.

However, do not rush to make changes to the console settings. Perhaps the problem lies in the servers of Sony itself, which are currently subject to attack, or technical work is being done. In this case, all the above recommendations do not solve the problem. It is only necessary to wait until the performance of the PSN is restored.

Is there a problem on the PSN server, you can find out as follows:

  1. Call Sony technical support.
  2. Go to the site //status.playstation.com/ru-ru.
  3. If there is at least one red square on the page, then there are technical problems. Wait until it is resolved.

Often the dns 80710102 error occurs because the provider uses the so-called gray ip addresses. This means that all computers or groups of computers access the network from the same external ip, but have different internal "gray" addresses. And if from some such address, Sony records suspicious activity, it can put the provider’s ip in the bank, and none of the clients of which can connect to PSN. Probably, after some time, the ban will be removed. But this does not guarantee that the provider will not be blocked again.

In this case, you can contact your Internet provider. As a rule, almost all for a fee, provide the opportunity to get a white ip. If your supplier does not have such a service, then you can always use the mobile Internet, having previously specified this point with the operator.

Connection without a router

In addition, to solve the problem when an error with the code 80710102 occurs on the PS3 console due to gray ip, you can use a computer or laptop with two network cards. The method is not easy, but it will save you from headaches and nerves associated with blocking by PSN:

  1. Connect your computer to the Internet. In this case, it does not matter whether it is an Ethernet cable or Wi-Fi.
  2. Download and install the free SoftEther VPN Client Manager //www.softether.org/5-download program.

  3. Download the utility Connectify //connectify-me.ru.

  4. Launch VPN Client Manager.
  5. Click “Add VPN Connection”.

  6. On the question of creating a virtual network adapter, click "Yes."
  7. Think up and enter its name.
  8. Open the list of VPN services (second line in the window).
  9. Choose the one with the smallest ping and click "Connect to the VPN Server".

  10. In the window that opens, check the first line (TCP protocol) and click OK.
  11. Wait for the connection.
  12. Launch Connectify. In the window that opens, enter:
    • Network name and password.
    • Select the network adapter on which the computer receives the Internet (in the line "Internet to share").
    • Specify the adapter that will distribute the Internet in the "Share over" line.
  13. After filling in the specified data, click "Start".

After that, connect the PS3 to the newly created network. Thus, the VPN Client Manager application changed the ip to unlocked, and the utility Connectify distributed the Internet to the console.

These are common ways to solve PSN access problems. In some cases, a simple reboot of the router can help. When it is restarted, the assigned console ip will change, and, perhaps, PSN will work. In many cases, manual configuration of DNS and ip helps.

Every time you experience any problems, do not be lazy to contact technical support from Sony and your provider. After all, errors can be trivial caused by technical problems on the servers. Update the console software to the latest versions and download the latest firmware for your router. Change the provider if you can’t get rid of the error in any way. Check with other players, which operator does not have similar problems. Leave your comments if you know error 80710102, tell us how it came about and how you managed to fix it.