Error connecting to the Internet ERR_CONNECTION_RESET: causes of failure and options for restoring access to the network

The World Wide Web is a resource that at the same time plays the role of a library, an archive, a source of information, a means of communication for a standard person, is used as an investment to accomplish professional tasks, and is used for leisure activities. Now, no one person can imagine his life without Internet services, which puts these resources and access to them to a priority place.

Sometimes there are situations when using one or different browsers, a user cannot access a specific site, or several pages: a visit is limited to an ERR_CONNECTION_RESET notice. This situation is initially puzzling, and if it is repeated several times, limiting the full exploitation of the Internet, it forces the user to look for solutions to the problem.

In this article, we will tell you what the conditional inscription indicates, what causes provoke its occurrence, and also consider the methodology for troubleshooting.


Before you start looking for options for a problem that is caused by an ERR CONNECTION RESET on the screen that restricts the ability of the Internet to access a particular hosting or several web pages, it is important to understand what this notification means. Error ERR CONNECTION RESET has a number code 101, and the notification is translated as "Reset connection".


This means that the user will not be able to open a certain web resource, and the following factors often cause the problem:

  1. Blocking access caused by the work of an antivirus program installed on a laptop. By default, the antivirus program is designed to protect software and the system from malicious materials: if the security utility “suspects” that the page being opened is unreliable, access to it will be blocked by the conditional message.
  2. There are inconsistencies in the settings of the browser, and the problems are in the incorrect data of the proxy servers.
  3. Network problems with interruptions, interference, lack of connection.

Understanding what an ERR CONNECTION RESET can mean is to rule out the obvious, non-systemic causes of the problem. For example, if access is limited to only one site, you should check the correctness of the address of the required resource, after checking try to open the page again. It also does not hurt to make sure that the provider’s services are paid for, since the absence of an Internet connection can also cause a failure.

If everything is normal with the Internet, and the error repeats itself, then the reason lies deeper. Let us tell you how to eliminate the problem by eliminating possible reasons for its occurrence, starting work with the most likely provocateurs of failure, with a subsequent transition to more complex in the implementation process and less common options for eliminating malfunctions.

HOSTS file content as lag source

The dilemma, how to correct the error ERR_CONNECTION_RESET, is often solved by correcting the file under the name Hosts, in which the bases of domains both valid for use and prohibited by the system for use are registered.

In a situation with a conditional error, the user will need to inspect the contents of the Hosts file for the presence in it of a resource to which the system restricts access, where it will be necessary to edit the information contextual data.

The procedure is performed by step-by-step implementation of the following manipulations:

  1. Use the start menu to go to the "Computer", go to the "Local Disk C" section.
  2. In the window that opens, go to Windows, and then go from the System 32 heading to the Drivers folder, where you will need to find a folder called etc, in which the file you are looking for is located.
  3. On the Hosts name, right-click the manipulator, where in the drop-down list select the Open with help directive, and select Notepad as the tool to open the contents of the file.

    The Hosts File window opens.

  4. In the document that opens, you need to find the name of the blocked network address and remove it from the list. Often, system-locked lists are located after the Localhosts directive.

It remains only to confirm the changes in the settings, agreeing with the system request when closing the file, and try to re-enter the resource of interest in the browser. Most often, after this procedure, access is restored, however, if the described actions did not help to solve the problem, it is worthwhile to proceed to the next procedural stage of work on eliminating the error.

Adjustment of web browser and network settings

Sometimes the reason for restricting access to the Internet, due to the notification of ERR CONNECTION RESET, is incorrectly defined working properties in the browser itself. Regardless of the criterion of which browser is used by the user, Yandex browser, Opera, Google Chrome, or another equally popular browser, the process of adjusting the characteristics of proxy servers is identical.

We’ll tell you in detail, using Google Chrome as an example, what to do if the connection to the network is limited to the appearance of the message ERR CONNECTION RESET on the screen. Despite the need to intervene in the properties of "Proxy servers", which sounds daunting, the implementation process is not complex, does not require special knowledge in the field of computer technology. For a consumer, just go to the “Settings” of the browser, in “Chrome”, for this you need to click on the icon with three horizontal lines located in the right corner of the toolbar and select the corresponding label. After that, a window with various settings is activated, where you need to, scrolling the screen down to the limit, select the “Advanced” option and go to the “Network” category, in which you click on the “Change proxy server settings” section. In the right pane of the window, the specified settings will open, where you will need to select the “Network Setup” command, tick the box “Automatically detect settings” and double-click the “OK” button to confirm the changes.

If the problem was the incorrectness of the network parameters, then after the manipulations were performed, access to the sites will be restored. Otherwise, you will have to go to the next solution.

Registry exceptions firewall and antivirus

As one of the common reasons for the appearance on the screen of the ERR CONNECTION RESET notice, professionals are positioned to block certain sites by the protection system, namely the PC antivirus program. If the antivirus recognizes the site sought by the user as being unreliable, access to it will be blocked, and an inscription with a conditional code will appear on the screen, indicating that the connection has been dropped.

Unlocking the browser in the antivirus program

The situation can be remedied by entering the firewall in the firewall, which is determined through the control panel, into the registry of exceptions, thus making it possible to use it. In parallel, you will need to go to the settings of the anti-virus program installed on the laptop, where it will also be necessary to mark blocked resources as trustworthy. When confirming permission to visit specific Internet resources, the user takes responsibility for himself: if the access to the site was unavailable due to the content of harmful materials in it, there is a risk of infection of the software, with all the ensuing consequences.

Eliminate network problems through the command line

A variety of providers provide the ability to connect to the network through certain, disconnected synchronization settings with the Internet. Diversified settings sometimes cause a connection to the network to fail, which is expressed in cipher 101 with the addition of ERR CONNECTION RESET, as a result of a local connection conflict. In this case, to eliminate the precedent provocateur, you can try to correct the error by introducing directives accessing the network directives in the command console.

To do this, you must perform the following tasks:

  1. Open the command console: for this purpose, simultaneously pressing the Win and R keys is used. In the opened window with the name “Run”, namely, in the “Open” line, set the cmd directive.

    On the command line, write the cmd directive

  2. The user will open the command console: a black screen, where you will need to register the phrase ipconfig / all, followed by confirmation of the directive with the Enter key.

This command will start the process of scanning the system for network problems, as well as facilitate parallel troubleshooting in automatic mode.

The contractor only needs to wait for the process to finish, after which you can try to access the Internet using the usual method.

Optimization through third-party applications

Often, problems with the network arise against the background of an overload of the operating system of a computer device with unnecessary materials, and the browser may fail due to its clogging with cached files. To cope with this kind of problem will help specific software, whose main task is to optimize the work of the laptop. Most conditional destination programs also contain a function whose job is to optimize the network connection, improve PC performance, which, accordingly, contributes to improving the quality of the Internet.

These software professionals include free utilities, such as Advanced System Care, Carambis Cleaner, CCleaner, CleanMem, as well as paid software System Mechanic and AVG Tune Up. By installing any of these programs, the user simultaneously solves the main problems with the performance of the PC, the speed of the laptop, minimizes the risk of malfunctions and errors due to clogged device memory. After installation, these programs often do not require specific intervention in their work: the software automatically performs the tasks declared by the developers in the application characteristics.

It should be understood that the option with a third-party utility is rather an additional means of protection for the PC, resolving the correctness of its work, than an immediate method of dealing with the resulting error: installing the stated applications does not obviate the need to perform the above operations to restore access to web resources, if the problem is already In stock.


The error, which has code 101, is not considered by professionals to be critical in terms of influencing a PC, however, it significantly limits the user's ability to block access to Internet resources of interest. Often, simple manipulations help to cope with this problem, which consists in lifting the ban on access to interesting content in different segments of the PC system, described in detail in the article.

When removing restrictions, be extremely careful, especially if it concerns the process of temporarily unlocking a site using an antivirus program. The action to remove the restrictions can solve the problem with the error, however, cause more serious system and software problems, due to infection of the device with virus components. Remember, PC security is a factor that cannot be ignored: if the reliability of the site is questionable, it is better to abandon its use, using other, proven and safe resources of the World Wide Web.