Error 0x80070002 may appear in users of any version of Windows. It arises for various reasons, sometimes it may seem that there is no reason at all. In fact, there are about five thousand situations for her! They all cause the same message to appear. However, there are the most common actions that lead to this error, and they are useful to know. In addition, this error is quite possible to eliminate.
Method of error removal 0x80070002 in Windows.
What does the error code 0x80070002 mean?
The error code with code number 0x80070002 means that a serious failure has occurred in the system. Usually this happens when updating, but this is only the most common reason, among many others. Moreover, this happens not only during a regular system update, but also during the installation process, for example, version 10 on top of Windows 7-8. The same error is often encountered when the system recovery process is disrupted, when it fails during the installation process, or when there are problems starting up any services. If, for example, you assign another letter to a disk, then this error will also appear. It may be due to a virus or an antivirus malfunction, but this happens quite rarely. The most common situations are described below.
Error 0x80070002 - How to Fix Windows 10 in Different Cases
In general, the error 0x80070002 in different versions of Windows is for similar reasons, but its elimination may require different methods. Windows 10, however, is now the most actively developing system, which is often updated, so this error is not uncommon. There are several options on how to fix a problem — look for its source and correct problems or use a special program that will do everything itself. For Windows 7-10, such a utility can be downloaded from the official site (//support.microsoft.com/ru-ru/kb/910336). Installation is made in the usual way, and does not cause questions. When self-searching for the source of the problems, you will have to work with the command line with administrator rights. In WindowsXP and 7, they are given by default, and there are no problems with this, but in versions 8 and 10 they are disabled. Therefore, you must first include them. You need to call the command line using the key combination Win + R, enter the command lusrmgr.msc and press Enter. Then you need to go to the menu "Users-Administrator-Properties", and disable the checkbox of the disable point of the administrator account. Administrator rights will turn on after reboot. Further actions are similar in different versions of Windows, differing in the details related to their interface.
Failed to update Windows
Error 0x80070002 in the Windows 10 version when updating may appear in such situations:
- If any programs are installed to turn off the surveillance function. Often, they simply block some Microsoft servers in the system hosts file, from which the files are downloaded, or create a ban on the firewall.
- When the system is incorrectly set the date, number or time zone.
- If proxy servers were registered in the browser settings.
These problems are eliminated quite simply, since the user created them himself. Sometimes an error occurs during the installation of the update, if Windows 10 is not fully supported by hardware. For example, many people happened to update 1803 - on some notebook models and even on desktops with some models of motherboards, an error 0x80070002 occurred. This is solved by removing the update before the next one and contacting the hardware manufacturer. If you regularly update Windows 10, then such problems are rare.
The error will be when the update service does not work at all. You can verify this by going to “Control Panel” - “Administration” - “Services”. Among the services you need to find and select "Windows Update", and right-click to bring up a menu where there are "Update" and "Restart" items. For Windows 10, the list of services can be quickly displayed using the command line — press Win + R and enter the services.msc command. You need to stop the update service and clear the DataStore folder located along the path C: \ Windows \ SoftwareDistribution \ DataStore - here are the temporary files. Then the update must be turned on again.
When installing Windows
Error 0x80070002 during installation is usually due to a damaged distribution, when some files cannot be copied. For example, when installing is from a defective flash drive, scratched or incorrectly recorded disc. It is solved this way:
- For Windows 10, you need to repeat the download of the official distribution. To disk it should be recorded at low speed.
- When installing Windows 7, an error with code 0x80070002 may occur due to the use of different assemblies, since officially this version is no longer supported. Assemblies may not be complete.
An unsuccessful installation may even be a consequence of downloading the image of the system with an unstable Internet - the smallest error is enough for the entire distribution to be defective.
Error restoring windows
An unexpected error while restoring the system with code 0x80070002 does not allow recovery, the process is interrupted. This happens when the system cannot find all the necessary files. You can try to solve the problem in different ways:
- Try using a different restore point.
- Download the system in safe mode and try again.
- Boot the computer from the boot disk or flash drive and select the system recovery option. At the end of the process, you can try again to roll back the system.
- Using the diagnostics wizard, try to find a solution.
The reasons for the loss of files are malfunction of the hard drive or file system errors, so you need to use the disk diagnostics tools.
Windows Diagnostics and Troubleshooting Wizard Fails
It happens that there is a problem with the diagnostics and troubleshooting wizard with the same error 0x80070002. The reason for this is the inability to read the system any files, usually system, drivers, or some utility programs. This happens when some of the installed programs work in the background at the same time and conflict with each other - different drivers and utility utilities, for example. The solution is the following - you should, if possible, disable all programs that are not directly required by the system, and see if the error goes away.
It is easy to do this - call the command line using Win + R and use the msconfig command. In the window that opens, on the “General” tab, select “Selective Start” and uncheck “Load system services” and “Load startup items”. Then you need to restart the computer. No extra programs will be loaded now, and this will eliminate their influence. After booting the system in a lightweight form, you must use the sfc / scannow command in the command line. The entire system will be scanned for integrity and restored if necessary. It takes some time. Then you need to use the msconfig command again and return the settings to the previous ones.
In other cases
How to fix error 0x80070002 in other cases besides the listed ones? Such situations can be very much. Especially often Windows 10 users encounter these rare situations, as the system evolves, and updates close some errors, but can generate new ones. And not all "hardware" supports this system. And how then to be? If the error appeared unexpectedly and it is not known why, you can try to roll back to an earlier state using the System Restore. However, for Windows 7-10, it is safer and much easier to use a special program that is on the official website just to fix this problem and other similar ones.
Surely you also met with the error 0x80070002, and more than once. In what situations did this happen and what did you do to remove it? Share your experiences in the comments, it will certainly be useful to other readers.