Sometimes in the process, the PC screen suddenly shows a blue box with a sad smiley and a notification that an error BAD_SYSTEM_CONFIG_INFO has occurred (especially often such trouble happens with Windows 10), and the computer will restart. If at that moment you typed something, worked on the project, played, etc., some of the unsaved data will simply disappear, since you will not be able to somehow delay the restart of the OS. The error may appear occasionally or be displayed non-stop after each reboot. Why this happens and how to cope with it, read on.
BAD SYSTEM CONFIG INFO error correction method.
Causes of error
Error BAD_SYSTEM_CONFIG_INFO makes it clear that Windows 10 (as well as 7 or 8) is not ready to work, because:
- You have changed the parameters of the drive in BSVV;
- connected or disconnected some device about which the system could not collect the necessary information (the simplest example was to remove the flash drive from the slot);
- there was a failure in the NTLDR process on which the operation of the OS depends;
- damaged registry.
The cunning of the “blue screen” lies in the fact that when using programs for automatic correction of registry entries, its appearance cannot be avoided.
Here are some options for correcting an error if the system stops suddenly and the above stop code appears.
Booting Windows in configuration restore mode
When booting the PC, have time to press the F8 key several times until the greeting message appears (depending on the type of BSVV, the response keys can also be Esc, F12, F2, F10, Del). In the window that appears, select "Last successful configuration."
This method may not work if the BAD_SYSTEM_CONFIG_INFO error was detected in Windows 8. It usually has a quick start for the OS, so you must first follow the path: “Start” - “Settings” - “Change settings” - “Update and restore "-" Recovery "-" Special download options. " Agree to restart the OS and immediately after that select “Diagnostics” - “Additional parameters” - “UEFI firmware parameters”.
And then turn off the PC and turn on again with the entrance to BSVV.
Starting the system from removable media
Go to the Microsoft website and download the Windows USB / DVD Download Tool. Connect an empty USB flash drive (if you have already used it, be sure to format it), enter the utility, click "View" and find the drive. Click “Next”, select USB and “Start Copy”. Upon completion of this process with your flash drive you can restore the system.
To begin, reboot the OS and click F8 or another key to start BSVV. Click "Boot" - "Boot Manager" and replace the hard drive with USB. Now you need to connect the drive and perform the next reboot with the input to the “Basic input-output system”. You will see a window with a suggestion to reinstall Windows, but it is better to save this option in case of emergency, in the meantime you need to try to fix the failure. Therefore, stop at "Recovery".
The system will start searching for problems and display a list of available ones. It is necessary to act in accordance with the prompts. A more complex scenario is when no errors were automatically found. In this case, you can use the recovery tools:
- “Startup recovery” is advisable to use only if there is a conflict between two different OS versions (if installed incorrectly).
- "System Restore" - here you can return Windows to one of the previous states (for example, if you remember that the stop code appeared today, you can select yesterday's date and the error will disappear).
- "Restore the image of the system" - will help restore Windows with serious damage, for example, defeat viruses. If BAD_SYSTEM_CONFIG_INFO is not the only error that bothers you, feel free to use this method.
- "Memory Diagnostics" - reveals the physical damage to the chips, if any. You can try to make sure everything is in order.
- The “command line” is an effective way that requires a separate chapter, so let's take a closer look at it.
How to fix from the command line
When you selected the last section, a window with a flickering cursor appeared in front of you. Type there: “sfc / scannow” (without quotes) and press Enter. After a while there will be a message that the operation was a success. For Windows 7, this may be enough to get things going. However, the blue window that is already familiar to us may come back when you try to start Windows with a standard run. If this happens, restart the PC, re-enter the BSVV and immediately select “Safe mode with command line support” in the menu. We enter here:
E: boot Bootrec.exe / fixmbr
press Enter and wait for the operation to complete, and then add:
E: boot Bootrec.exe / fixboot
After these manipulations, you can enter the OS in the usual way, the error should be eliminated.