Headphone troubleshooting

If your headphones suddenly stopped working, do not rush to the service center, do not rush to call repairmen. Often the reason is not so difficult, you can fix the flaw yourself. Let us examine the reasons why the device works quietly or there is no sound at all, how to increase the sound in the headphones, remove the noise. Depending on the detected error, we will correct the situation.

Headphones

Headphones do not work when connected to USB-port

Your speakers / computer work normally on your computer / laptop, and a problem arises with the headphones: when you plug them into the USB port, they don’t transmit sound. What to do when there is no sound in the headphones?

  • In the taskbar on the desktop of your PC at the bottom right in the notification area, locate the speakers icon. Click on it RMB.
  • In the menu that appears, select "Playback devices".
  • You have opened the window "Sound". When the device is connected to the USB port, its icon should appear in the window. If there is no icon, then you need to connect. Click on the empty PCM field, select “Show disabled devices”.
  • You will see the device icon, but it will be inactive, gray, with the words "Disabled".
  • Right-click on the icon, select “Enable” in the menu.
  • The button became active, a check mark in a green circle appeared on the icon, which means everything is done. On the speakers button, the tick icon will change to a handset icon, which means that the speakers are disconnected at this time, do not work.
  • To set up the work, click on the headphone icon RMB, in the menu, go to "Properties".
  • Enter the name in the line, set the desired icon.
  • The line “Use the device” should read “Use this device (on)”.
  • Apply the changes and go to the “Levels” tab.
  • In the Speakers setting, move the slider to the maximum value. Make sure that the speaker icon next to this knob is in the on position (there is no red circle on the icon, meaning the state is off).
  • Go through the button "Balance", you also need to increase the parameters to 100%, check that the values ​​of the regulators there were maximum.
  • Apply the changes, go to the tab “Additional features”, remove all the checkboxes there, so remove the possible noise.
  • Going to the tab "Advanced", you can check the sound in different formats, choose one of the proposed.
  • Uncheck the "Monopoly mode" section.

You have set up the headphones, and they now work correctly for you. If the next time they connect to the port, they again turned out to be inactive, right-click on them and in the menu set the default work. After that, each time you connect the headphones will automatically turn on.

Headphones do not work when connected to the front panel

You connected the device to the front panel, but it does not work, there is no sound in the headphones. We act according to the algorithm:

  • Go through the "Start" menu in the "Control Panel".
  • Go to the section "Equipment and Sound".
  • There go to the "Manager Realtek HD."

Go to the "Manager RealtekHD"

  • The dispatcher window will open.
  • See that the front panel is inactive. Click on the folder "Connector Settings". Both parameters should be ticked there. Mark them, thus activating the front panel.

You can also go to the advanced settings and adjust everything there, as mentioned above, to remove noise, interference.

The sound is deaf, quiet

Headphones work, but some files come with a quiet sound, dull. When removing the plug from the computer / laptop, when the sound passes through the speakers, the same files begin to sound normal. How to cure such a problem, how to amplify the sound in the headphones?

  • Go to the Control Panel, located in the "Start" menu.
  • We pass along the path: “Equipment and sound” - “Sound” - “Controlling sound devices”.

Sound Device Management

  • Go to the "Record" tab, select "Stereo Mixer".
  • Increase the volume on the “Levels” tab, set the maximum value, and set the 100% on the “Balance” button.

The problem should be eliminated: a quiet sound in the headphones will be corrected, the volume will be optimal.

Noise, interference

With incorrect sound reproduction, when there is noise, interference, it is easy to correct the situation if it is caused by all sorts of default effects. If there is noise in the headphones on the computer, how to remove - consider this question.

  • Go to the device properties.
  • Go to the tab "Advanced Features", turn off all effects.
  • Return to the list of devices, go to the tab "Communication".
  • Set the value "Action not required."

Reproduction should improve, the sound become cleaner, the noise you removed.

Driver problems

Probably, problems with sound are related to improper operation of sound card drivers. Because of this, there may also be unnecessary noise when connecting devices. If the previous steps did not help, use an update or reinstall the drivers, install compatible drivers, even if they are non-native.

If the problem occurs after installing the update or utility, roll back the system. Open the properties of the sound card, on the "Driver" tab, click "Roll back". You will return the previous operating status of the driver.

Sound card rollback

You can use another method: completely remove the sound card driver, in the device manager click "Update configuration". The system automatically finds, installs the necessary software.

If the system does not find the driver you need, install it manually. On the official website, find the driver. If a laptop sound card does not work, look for the manufacturer of this particular laptop on the website. If the card is built into the motherboard - look for the driver on the motherboard manufacturer's website. If the card was purchased separately, look for drivers from the manufacturer of the card. When searching for drivers, pay attention to the coincidence of the system's bitness: x64 or x86.

In order for the software to be reinstalled, and not just updated, first remove the sound card in the device manager.

If there is a driver, but intended for an earlier version of the OS, then start the installation using the compatibility mode. This mode is in the driver properties on the special tab "Compatibility". Specify the parameter of the downloaded driver and run the installation. Starting required to perform with administrator authority.

Thus, without resorting to calling specialists, in most cases you can solve the problem of bad sound or lack of it yourself, reduce noise, increase the volume. Do not rush to resort to radical measures - reinstall the driver immediately, perhaps the reason is simpler. Based on the situation, choose a means to restore the normal operation of devices.