You and I live at a time when using a smartphone or tablet you can perform almost any operation. When on the Internet you can find absolutely any information in seconds. When you are at home, at work or even on the road, you can listen to any music or watch any video that has ever been downloaded to the network. What in our time can put us in a dead end or upset the most? Only that moment when, unexpectedly for us, the phone or tablet does not connect to Wi-Fi, and we do not have access to the Internet. Why sometimes the phone or tablet does not connect to Wi-Fi, why there are errors when trying to connect and how to deal with them, we will look at this material.
The reasons why the device does not connect to the wireless network can be many
It should be immediately clarified that this small collection of manuals has the same value both for those who go online using a telephone and for those who use a tablet for these purposes. The Wi-Fi module in these devices works identically, so if you have problems connecting to the Internet, the solution is often the same for all users and devices.
Most often, problems with accessing the network arise from Android users, but the system itself gives much more information about a particular problem encountered during connection. That is why we will look at the problems of connecting to Wi-Fi using the example of Android.
When a user connects to Wi-Fi, an Android phone may display error messages containing different text. It is this text that will help us determine why the device cannot connect to the Internet, and also help eliminate the cause of this problem.
After selecting an access point, the phone may display the following messages:
- "Obtaining an IP Address ..."
- "Authentication ..."
- "Disabled".
- "Saved, WPA / WPA2 Security".
There is also a situation where the connection was successful, but it still fails to open the pages.
Getting an IP Address
In the case when the phone or tablet on Android does not connect to the Internet via Wi-Fi and constantly reports only that an IP address is received, the simplest thing you can do is to delete the network and its settings from the device’s memory and try to reconnect. To do this, click on the access point name in the device settings and select the option "Delete" in the context menu. After a few seconds, try to connect again. In this case, your phone or tablet will require you to re-enter the password, so if you are connecting to a non-home router, you should verify the password spelling in advance.
Authentication
The reason why a tablet or phone on Android can constantly display such a message is most likely in the password. First, you need to make sure that you have correctly entered all the characters of the password and have not made a typo anywhere. If the Internet does not turn on for quite a long time, displaying a similar message, delete the network as described in the previous paragraph of the instruction and try to reconnect. Secondly, if you are connecting to the selected Wi-Fi-network not for the first time and previously the connection was made without problems, you should clarify whether the password has changed since the last successful connection. This is true for cases when a smartphone or tablet is not connected to a home Wi-Fi.
Non-mobile issues
All the following tips that we will give you in this material are somehow related to the settings of the routers, so they will be relevant first of all when your tablet or smartphone has difficulty accessing the network directly from your home. That is, where you can independently change the settings of network equipment.
First, you will need to find out why your gadget does not work with the selected access point, why it refuses to connect to it, and then change some settings of the router by accessing its control panel through any browser or via a mobile application, if provided by the manufacturer.
Easy reboot
If a tablet or smartphone running Android cannot connect to the internet in your home, perhaps the reason is simple. Despite the fact that visually it may seem that the router is working, its software may be in a hung state. In this case, a reboot will help. Turn the unit off and wait a few seconds (7–10). After that, turn it back on to the network and make sure that it works by checking the indication. After a few seconds, check if the mobile device sees the access point, and try to connect again. If the gadget does not see the network, most likely, the router is still turned on and you need to wait from a few seconds to a minute.
Change Password
If the gadget sees the access point, but you cannot remember the password from your wireless network located at home, you can change it at any time in the settings of the router. To do this, go to the appropriate section of the settings and set a new combination of characters. They must be at least eight. Save the changes and restart the router. Please note that after this procedure, you will need to enter a new password into each device that works with this access point and receives a wireless signal through it.
Change the type of encryption
In some situations (especially often manifested in low-end Android devices), it may turn out that the built-in Wi-Fi module does not work with some types of encryption. This leads to the fact that the device sees the access point, but only highlights the error "Disconnected" and does not connect to the Internet. To fix this problem, you will need to open the settings of your router and change the type of encryption your mobile device is working with. We recommend choosing between the types of WPA / WPA2 and WPA-PSK. These encryption standards are supported by the largest number of devices.
Channel change
For some situations in which the mobile gadget does not connect to the Internet over a wireless network, changing the channel through which the signal is distributed will also be useful. The reason for changing the channel may be the situation when the device sees the access point, but the connection does not occur. This is also related to the compatibility issues of the network equipment and the Wi-Fi module. In total, in the settings of the router you will find up to 12 channels, but, as a rule, not a single budget gadget on Android works with a channel above the ninth. Consider this information when setting up a network.
Disable MAC and IP filters
In a situation where the network equipment has been tested and is functioning correctly, the mobile gadget sees the access point, several similar devices come into the network through the same device, but the smartphone still does not connect to the target network, you should look into the MAC filter and IP addresses in the parameters router. Sometimes network equipment is configured in such a way that only specific devices that are in your home, whose MAC and IP addresses are listed in a special section of the modem control panel or other network equipment, can receive the right to access the Internet. Disable all unnecessary filters and restart the router. Do not forget - it turns on from several seconds to a minute, and only after that it is worth checking whether the access point sees the mobile device.
Conclusion
As you could understand from our small instructions, almost any problem that arises when you connect a mobile device to a wireless network can be solved in a couple of minutes, having the necessary information and access to network equipment settings. We hope that our instructions have helped you in correcting errors and now you can easily access the Internet from any of your gadgets. If this does not work out, we recommend you go through the entire list from beginning to end and try to use all the tips without exception.